15 Admin Services Virtual Assistants Can Offer Clients in 2025

Are you considering becoming a Virtual Assistant, but feel unsure of the admin services you could offer?

Maybe you've hit a crossroads in your business and want to offer alternative services but don't quite know what?

If administration is within your zone of genius, then check out this list below of just some of the virtual assistant services you can offer to support busy entrepreneurs and business owners.

1. Diary Management

Booking meetings, sending meeting invitations, managing booking systems like Calendly and TidyCal, resolving clashes and cancellations are all things that could be included here. Holidays are another one - both for your client and anyone working in their business. This is often one of the most requested virtual assistant services for busy business owners.

2. Inbox Management

Often linked to diary management, you will access a client's inbox (or sometimes inboxes!) and either respond to emails on their behalf or notify the client of what they need to do (sometimes a mixture of both). This could also include:

• Keeping the mailbox organised

• Setting up rules and filters

• Creating standard email responses

• Adding items to a to-do list

• Managing multiple email providers (Outlook, Gmail, Apple Mail, Yahoo)

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3. Presents!

This particular service means you get to shop using your client's money! It might be corporate gifting or might be family gifting. Often this will involve researching, keeping a record of pricing, links etc, and possibly purchasing.

4. Contract Management 

You don't have to have legal experience for this one as long as your client has invested in proper contracts. Usually this will involve:

• Populating contract templates as per your client's instructions

• Issuing contracts for digital signatures

• Managing contract databases and renewal dates

• Supporting client onboarding processes

This could be expanded to include finding and contracting team members. As with many of the tasks on this list, this one requires a high attention to detail.

5. Client Onboarding and Offboarding 

As a business owner, you will be familiar with aspects of this process already. This could mean onboarding and offboarding clients, or possibly members of the team. That might include:

• Setting up contracts and welcome packages

• Creating cloud and email folders

• Starting project management boards

• Adding clients to time trackers and invoicing systems

• Managing smooth transitions during offboarding

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6. Standard Operating Procedure Development 

You've probably got a few SOPs yourself in your virtual assistant business already (even if they aren't written down), and it's something all businesses need! Working with your client to learn their procedures and turn them into step-by-step documented processes is a brilliant way to a) learn them and b) improve them! If SOPs already exist, an annual review is always good standard practice for maintaining efficient business operations.

7. Project Management Board Setup 

Having the right project management tool in place for a client can be life changing! There are lots of options out there, including Trello, Asana, and Monday.com. I recommend finding a favourite platform and specialising in it - use it in your business and suggest it to clients. This creates consistency in your service delivery.

8. File and Folder Organisation 

Did you know that clients may like you to create and maintain their filing system? It's possible a client has no existing filing system in place, or has one that's been neglected over time. They may be unfamiliar with how they want this to look and feel, so you'll need to be open to making suggestions. Some clients might still be saving files to their desktop and need encouraging into using a cloud-based system!

9. Data Entry and Database Management 

A client may keep paper records of sales, ideas, contacts, or anything else that comes to mind. Data entry requires high attention to detail and accuracy. This virtual assistant service can include:

• Transferring paper records to digital systems

• Updating customer databases

• Maintaining accurate contact lists

• Creating and managing spreadsheets

  
  

10. Content Research 

Your client may want to put out more content but are struggling for ideas. By researching competitors and finding out about their ideal client, you'll be able to create relevant content ideas for them. This might be for blogs, articles, social media, or newsletters. Content research is increasingly valuable as businesses focus on digital marketing strategies.

11. General Research Tasks 

This can be more commonly requested than you think. A client may want you to research:

• The best place for them to buy their new car

• Universities that provide particular courses

• Software solutions that meet specific business needs

• Market trends in their industry

• Potential business partnerships or suppliers

You name it, the options here are endless!

12. Travel Research and Booking 

This admin task may sound like a dream to many virtual assistants. Researching flights, accommodation and transport options for the client requires the ability to prioritise effectively and (often) work within a particular budget. This service is particularly valuable for business owners who travel frequently for work.

13. Transcription Services 

Transcription involves being present (whether in person or virtually) and precisely typing what is said. The ability to accurately type at speed and retain large amounts of information is essential for this type of task. Even if AI transcription tools are used, human editing is needed for accuracy, plus some sensitive information is too confidential to go through cloud-based transcription services.

14. Spreadsheet Creation and Maintenance 

Spreadsheets get used for a wide variety of business tasks and record keeping. A client may want a simple tracking spreadsheet created, or something more complex filled with formulas and charts! This virtual assistant service can include:

• Financial tracking and budgets

• Customer relationship management

• Inventory management

• Performance metrics dashboards

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15. Website Updates and Maintenance 

This type of admin task could involve updating website copy, uploading blogs and images, making small administrative changes (like pricing updates), or more complex work such as SEO updates or metadata descriptions. Basic website maintenance is an increasingly important skill for virtual assistants.

Remember, every business has different needs, so these virtual assistant services will look slightly different for each client. The key is understanding their specific requirements and adapting your approach accordingly.

If you're just starting out as a virtual assistant, I recommend beginning with one or two admin services that play to your strengths, then gradually expanding your offering as you gain experience and confidence. Many successful VAs start with diary and inbox management before expanding into other areas.

Consider which of these admin tasks appeal to you most, and more importantly, which ones make you think "I could absolutely nail that!" That's where your VA journey should begin.

What admin services are most in demand for virtual assistants? Diary management, inbox management, and client onboarding are consistently the most requested admin services, as they directly impact a business owner's daily productivity.

How should I price my admin services as a VA? Start with hourly rates for admin tasks when you're beginning, then consider developing packages and retainer agreements as you gain experience and can accurately estimate time requirements.

Do I need special qualifications for admin virtual assistant work? While formal qualifications aren't always necessary, having strong attention to detail, excellent communication skills, and proficiency with common business software (Microsoft Office, Google Workspace) is essential for admin work.

Which admin services can I offer remotely? All of these admin services can be delivered remotely with the right tools and systems in place. Cloud-based software has made virtual administrative support more efficient than ever.

Not a comprehensive list, but something to get you thinking about the various administrative tasks you can offer your clients as a virtual assistant!

If you'd like support in developing your service offerings, working out your pricing, or building your VA business, book one of my free strategy calls!